Privacy Policy – dryomal.com & consult.dryomal.com
Last updated: 10/02/2026
This Privacy Policy explains how Dr. Yomal Private Limited, a company registered in Sri Lanka, collects, uses, and protects your information when you use dryomal.com, consult.dryomal.com, or any related services.
By using our websites or services, you agree to this Privacy Policy.
1. Information We Collect
A. Personal Information
We may collect:
- Name, phone number, email address
- Billing and delivery address
- Date of birth, gender (if needed for consultation)
- Account login information
- Payment transaction details (handled by secure payment providers)
B. Medical Information (Consultation Services)
When using consult.dryomal.com, we may collect:
- Symptoms and medical history
- Uploaded reports, prescriptions, scans, or images
- Consultation notes and treatment advice
- Video or chat consultation records
This information is treated as confidential medical data.
C. Technical Data
We automatically collect:
- IP address
- Device type and browser
- Usage behaviour and session data
- Cookies and analytics information
2. How We Use Your Information
We use collected data to:
- Provide medical consultations and second opinions
- Deliver courses, digital content, and subscriptions
- Process product orders and shipping
- Improve website functionality and services
- Prevent fraud and misuse
- Maintain medical records where required by law
- Communicate updates, invoices, or service notifications
We do not sell personal or medical data to third parties.
3. Medical Confidentiality
All consultation data is handled with professional confidentiality.
However:
- Online platforms cannot guarantee absolute security
- Advice is based on information you provide
- Records may be retained for legal and clinical documentation
4. Payment Security
We do not store card details on our servers.
Payments are processed through secure third-party gateways that use encryption and compliance standards.
5. Cookies & Tracking
We use cookies to:
- Keep you logged in
- Remember course progress
- Store cart details
- Analyse traffic using analytics tools
You may disable cookies, but some services may not function properly.
6. Sharing Your Data
We may share data only when necessary with:
- Payment processors
- Delivery partners
- Hosting and technical service providers
- Licensed healthcare professionals assisting consultations
- Authorities if legally required
All partners are expected to protect your information.
7. Data Retention
We retain:
- Consultation records for medical/legal purposes
- Purchase records for accounting compliance
- Account data until deletion is requested
You may request deletion of your account, except where records must be kept by law.
8. Your Rights
You may:
- Request access to your stored data
- Request corrections
- Withdraw marketing consent
- Request account deletion
Requests can be sent to the contact email below.
9. Third-Party Links
Our website may link to external platforms.
We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for children under 18 without guardian involvement.
Consultations involving minors must be conducted by a parent or legal guardian.
11. Policy Updates
We may update this Privacy Policy at any time.
Updates will be posted with a revised date.
12. Contact Us
Dr. Yomal Private Limited
Website: dryomal.com
Consultation Platform: consult.dryomal.com
Email: info@dryomal.com
Country: Sri Lanka
By using our services, you consent to this Privacy Policy.